Canon Error Code 6000 (Call 1-801-878-6858 USA) is a common printer issue related to the paper feed mechanism. It usually occurs due to paper jams, foreign objects, or misaligned trays. Clearing obstructions, cleaning rollers, and restarting the printer can resolve the problem and restore normal printing.
What Is Canon Error Code 6000?
Canon Error Code 6000 is a mechanical error related to the printer’s paper feed system. It usually indicates that something is blocking the movement of internal components such as:
The paper feed roller
The paper tray mechanism
The print head carriage path
When the printer detects abnormal resistance or obstruction during startup or printing, it stops functioning and displays Error 6000.
Common Canon Printers Affected by Error 6000
This error can appear on many Canon inkjet printers, including:
Canon PIXMA MG series
Canon PIXMA TS series
Canon PIXMA MX series
Canon G series (Ink Tank printers)
The troubleshooting steps are mostly the same across models.
Symptoms of Canon Error Code 6000
You may notice one or more of the following signs:
Printer displays Error 6000 on the screen
Blinking orange or alarm light
Printer makes unusual clicking or grinding noises
Paper tray doesn’t move properly
Printer does not turn on fully or stops during startup
Printing jobs fail immediately
Main Causes of Canon Error Code 6000
Understanding the cause helps you fix the problem faster.
1. Paper Jam or Foreign Object
Small pieces of paper, dust, clips, or debris inside the printer can block the paper feed path.
2. Misaligned or Overloaded Paper
TrayIf the paper tray is not seated correctly or overloaded, the printer cannot feed paper smoothly.
3. Dirty or Jammed Feed Rollers
Dusty or worn rollers can cause resistance, triggering the error.
4. Obstructed Print Head Carriage
If the print head cannot move freely along its rail, the printer detects a mechanical failure.
5. Incorrect Placement of the Duplex Unit or Rear Cover
Improperly installed accessories can interfere with internal movement.
6. Power Supply or Firmware Glitch
Temporary system errors or incomplete startup cycles can also trigger Error 6000.
How to Fix Canon Error Code 6000 (Step-by-Step)
Follow these solutions in order. After each step, check if the error is resolved.
Solution 1: Turn Off and Restart the Printer
A simple restart can fix minor glitches.
Steps:
Turn off the printer using the power button
Unplug the power cord from the printer and wall outlet
Wait for 5–10 minutes
Plug the printer back in
Turn it onIf the error persists, move to the next solution.
Solution 2: Check for Paper Jams and Foreign Objects
Even a tiny paper scrap can cause Error 6000.
Steps:
Turn off the printer and unplug it
Open the front cover and paper output tray
Remove all paper from the input tray
Use a flashlight to inspect:
Paper feed area
Rear access door
Inside corners and rollers
Gently remove any stuck paper or debris
⚠️ Do not use sharp objects, as they can damage internal components.
Solution 3: Remove and Reinsert the Paper Tray
A misaligned paper tray is a common cause.
Steps:Remove the paper tray completely
Check for cracks, bent edges, or stuck paper
Clean the tray if dusty
Reload paper neatly (do not exceed capacity)
Reinsert the tray firmly until it clicks into place
Solution 4: Check the Print Head Carriage Path
The carriage must move freely from side to side.
Steps:
Turn off and unplug the printer
Open the printer cover
Gently move the print head carriage left and right
Remove any obstruction blocking its movement
Close the cover and restart the printer
If the carriage does not move at all, avoid forcing it.
Solution 5: Clean the Paper Feed Rollers
Dirty rollers can prevent paper feeding.
Manual Cleaning Method:
Turn off and unplug the printer
Access the rollers from the rear or bottom (model-specific)
Use a lint-free cloth lightly dampened with water
Rotate the rollers gently while cleaning
Let them dry completely before turning the printer on
Solution 6: Reset the Canon Printer (Power Reset)
This clears internal memory errors.
Steps:
Turn off the printer
Disconnect the power cable
Press and hold the Power button for 30 seconds
Reconnect the power cable
Turn the printer back on
Solution 7: Update or Reinstall Printer Drivers
Outdated drivers may cause communication issues.
Steps:
Uninstall the existing Canon printer driver from your computer
Restart your computer
Download the latest driver for your printer model
Install the driver and reconnect the printer
Solution 8: Check the Rear Cover or Duplex Unit
Improper installation can block internal parts.
Steps:
Remove the rear cover or duplex unit
Check for stuck paper or debris
Reinstall the unit securely
Restart the printer
When to Contact Canon Support
If you’ve tried all solutions and Error Code 6000 still appears, the issue may involve:
Damaged paper feed motor
Faulty sensor
Internal mechanical failure
In such cases, professional repair or replacement may be required.
How to Prevent Canon Error Code 6000 in the Future
Follow these best practices to avoid repeat issues:
Use recommended paper types only
Do not overload the paper tray
Keep the printer clean and dust-free
Remove paper gently to avoid tearing
Turn off the printer properly after use
Perform regular maintenance and cleaning
Frequently Asked Questions (FAQs)
Q1: Can Canon Error Code 6000 be fixed at home?
Yes, in most cases it can be fixed by clearing paper jams, cleaning rollers, and resetting the printer.
Q2: Is Error 6000 a hardware failure?
Not always. It usually indicates a mechanical obstruction rather than permanent hardware damage.
Q3: Will resetting the printer delete settings?
A basic power reset does not delete settings, but a factory reset may remove saved configurations.
Q4: Does Error 6000 damage the printer?
No, but ignoring it and forcing operation can cause further mechanical damage.
Conclusion
Canon Error Code 6000 is a common but fixable printer issue related to paper feeding and internal movement. By carefully checking for obstructions, cleaning components, and resetting the printer, most users can resolve the error without professional help. Regular maintenance and correct paper handling can prevent this problem from happening again.
If the issue persists after all troubleshooting steps, contacting Canon support or a certified technician is the safest option.