Canon Error Code 6000 (Call 1-801-878-6858 USA) occurs when paper is jammed or foreign objects block the printer’s paper feed mechanism. It can also appear due to torn scraps, dirty rollers, or misaligned tray sensors. Removing stuck paper, cleaning rollers, resetting the printer, and reloading paper correctly usually resolve this issue quickly completely.
What is Canon Error Code 6000?
Canon Error Code 6000 is a paper feed or mechanical error that appears when the printer detects a blockage in the paper path.
You may see a message like:
“Error 6000 has occurred. Turn off the printer.”
or notice continuous blinking of the orange light.
When this happens, your printer will not print until the issue is resolved.
Main Causes of Canon Error Code 6000
1. Paper Jam Inside the Printer
Small pieces of torn paper stuck inside can block the paper feed mechanism and trigger Error 6000.
2. Foreign Objects in Paper Path
Paper clips, dust, staples, or tiny debris inside the printer can cause this error.
3. Dirty or Worn Rollers
If the paper feed rollers are dirty or slippery, the printer may fail to pick up paper properly.
4. Misaligned Paper Tray
If the paper tray is not inserted correctly, the printer may detect an error.
5. Faulty Paper Sensor
In rare cases, a malfunctioning sensor inside the printer can wrongly detect a blockage.
How to Fix Canon Error Code 6000 (Step-by-Step)
Method 1 – Restart the Printer (Quick Fix)
- Turn off the printer completely.
- Unplug the power cable from the wall.
- Wait 5–10 minutes.
- Plug it back in and turn it on.
This sometimes clears temporary glitches.
Method 2 – Remove Paper Jam
- Turn off and unplug the printer.
- Open the front cover and paper tray.
- Carefully check for jammed or torn paper.
- Remove all paper pieces gently.
- Close the cover and restart the printer.
⚠️ Never pull paper forcefully.
Method 3 – Check for Foreign Objects
Turn off the printer.
Look inside carefully with a flashlight.
Remove any paper clips, staples, or debris.
Restart the printer.
Method 4 – Clean Paper Rollers
- Turn off and unplug the printer.
- Use a soft cloth slightly dampened with water.
- Gently wipe the paper feed rollers.
- Let them dry completely.
- Turn on the printer and test.
This often fixes feeding issues.
Method 5 – Reload Paper Correctly
- Remove all paper from the tray.
- Align it properly. Do not overfill the tray.
- Insert the tray firmly.
- Try printing again.
Use good-quality paper to avoid jams.
Method 6 – Update or Reinstall Printer Driver
- Visit the official Canon website.
- Download the latest driver for your printer model.
- Uninstall the old driver from your computer.
- Install the new driver and restart your PC.
How to Prevent Canon Error Code 6000 in the Future
Follow these tips:
- Always use good-quality paper.
- Do not overfill the paper tray.
- Remove jammed paper carefully.
- Keep the printer clean and dust-free.
- Turn off the printer properly after use.
When to Contact Canon Support?
You should contact Canon support if:
- The error keeps appearing again and again.
- The printer does not pick up paper at all.
- You suspect internal damage.
- Your printer is under warranty.
Conclusion
Canon Error Code 6000 is mainly caused by paper jams, dirty rollers, or foreign objects inside the printer. Fortunately, it is usually easy to fix with simple cleaning and troubleshooting steps.
By maintaining your printer properly and using good-quality paper, you can avoid this error and ensure smooth printing for a long time.